Haramain Care – Umrah & Hajj Travel Assistance Membership
Language
Waseem AlKhayer · Est. Saudi Arabia

Serving the Guest of Allah with care, safety & Excellence

Your Trusted
Companion forUmrah & Hajj

Comprehensive Travel Assistance Membership for Pilgrims Visiting the Holy Cities of Mecca & Medina. Peace of mind, every step of the journey.

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Dedicated to the Sacred Journey

Haramain Care is a dedicated Umrah & Hajj Travel Assistance Membership designed to provide pilgrims with peace of mind, emergency support, and personalized coordination throughout their blessed journey.

We are committed to ensuring that every pilgrim travels with confidence, comfort and trusted support — from departure to return. Our team is available around the clock, speaking your language, understanding your needs.

Licensed by the Ministry of Commerce, Kingdom of Saudi Arabia · CR No. 7037327215

24/7
Global Assistance Hotline — Malay Speaking Operators
3
Tiered Membership Plans — Essential, Premium & VIP
35
Days Active Coverage Per Travel Activation

Choose Your Level of Care

Every pilgrim deserves support tailored to their needs. Select the plan that journeys with you.

Plan 01
Essential
For independent travellers seeking basic protection
SAR 75 / year
  • 24/7 Global Assistance Hotline
  • Visa & Documentation Guidance
  • Emergency Coordination Support
  • Lost Passport Assistance
  • Interactive Digital Ritual Guide
Plan 03
VIP
For elderly & comfort-focused pilgrims
SAR 200 / year
  • All Premium Benefits
  • Private Transfers
  • Dedicated Personal Support Officer
  • Wheelchair Arrangement Assistance
  • Priority Service Coordination
  • Family Emergency Updates

Membership Benefits

✈️

Travel Support

Flight booking assistance, visa processing guidance, hotel reservations, chauffeur service, car rental, and Mutawif & guide services — everything coordinated for your seamless journey.

🏥

Medical & Emergency Assistance

Emergency medical referral, 24/7 Malay-speaking helpline, lost passport assistance, travel insurance coverage, special needs support, and funeral & repatriation services if needed.

🤝

On-Ground Assistance

Local representative support in Mecca & Medina, group coordination services, and professional translation assistance so language is never a barrier during your pilgrimage.

Membership Privileges

Exclusive discounts on Umrah & Hajj packages through affiliated local travel agencies, priority booking, and access to cross-selling travel-related services through our digital platform.

Why Pilgrims Need Us

01

Documentation & Visa Confusion

Pilgrims face complex documentation requirements and visa application processes that can be overwhelming without proper guidance.

02

Emergency Issues Abroad

Medical emergencies, lost passports, or unforeseen crises in a foreign country with no local support network can be devastating.

03

Language Barriers

Communication difficulties in Arabic-speaking environments leave many Southeast Asian pilgrims unable to seek help when they need it most.

04

Elderly Traveller Needs

Senior pilgrims require specialized coordination — from wheelchair assistance to priority services — that standard travel packages do not provide.

"Every year, millions make the sacred journey. Every pilgrim deserves to travel with dignity, safety, and trusted support."
8M+

Umrah pilgrims annually from across the world

2027

ASEAN market expansion target year

Q2 '26

Malaysia market launch date

100%

Cashless service delivery via mobile app

TRUSTED & RECOGNISED

🏛️
Ministry of Commerce KSA
🕌
Licensed Umrah Partners
🏨
Hotel Partnerships
🛡️
Takaful Coverage
🏥
Medical Institutions

Ready to Travel with Confidence?

Join thousands of pilgrims who travel with the assurance of Haramain Care. Membership activates upon payment and is valid for one full year.